1. What payment methods do you accept?

We accept payments through Stripe and PayPal. Both options ensure your transactions are secure and your information is protected.

2. How long does shipping take?

We offer free standard shipping within the UK, which typically takes 3-5 business days. Express shipping is available for an additional charge and takes 1-2 business days.

3. How can I track my order?

Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

4. What is your return policy?

You can return items within 30 calendar days from the date you received them. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. For more details, please refer to our Refund & Returns Policy.

5. How do I return an item?

To return an item, please contact us at contact@apasie.com with your order details. Our customer support team will guide you through the process.

6. Can I exchange a defective or damaged item?

Yes, we will replace items if they are defective or damaged. Please contact us at contact@apasie.com to arrange an exchange.

7. How can I contact customer support?

Our customer support is available 24/7. You can reach us at:

• Address: 71-75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ
• Phone: +44 790 818 5380
• Email: contact@apasie.com

8. Do you ship internationally?

Currently, we only offer shipping within the UK. We are working on expanding our shipping options and will update our customers when international shipping becomes available.

9. How do I sign up for the newsletter?

You can sign up for our newsletter at the bottom of our homepage. Simply enter your email address to receive exclusive updates, new arrivals, and special offers.

10. What should I do if I have a problem with my order?

If you encounter any issues with your order, please contact our customer support team at contact@apasie.com. We are here to help and will work to resolve any problems promptly.